Privacy Policy

Effective Date: October 14, 2025

Welcome to TopikSir. This Privacy Policy explains how Aura Network ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our TopikSir mobile application and services. By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us, including:

Personal Information: Name, email address, phone number
Account Information: Username, password, profile information
Learning Data: Progress, test scores, study history
Device Information: Device type, operating system, unique device identifiers
Usage Data: App features used, time spent, interaction patterns
Face Verification Data: Facial recognition for exam integrity (processed securely, not stored permanently)

How We Use Your Information

We use the collected information for:

Providing and maintaining our educational services
Personalizing your learning experience
Tracking your progress and performance
Sending important notifications and updates
Improving our app and developing new features
Analyzing usage patterns and trends
Providing customer support
Ensuring exam integrity through identity verification

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

With your consent
To comply with legal obligations
To protect our rights and safety
With service providers who assist in our operations
In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Export your data
Withdraw consent

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our app and hold certain information. You can instruct your device to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Services

The app uses third-party services that may collect information used to identify you:

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

Account information: Until account deletion or 7 years after last activity
Learning progress data: 5 years for educational record purposes
Payment information: As required by financial regulations
Face verification data: Processed in real-time and not permanently stored

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: